Call Center Agent at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

45000.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organizational Skills, Time-Management, Professional Demeanor, Customer-Focused, Problem-Solving, Attention To Detail, Computer Proficiency, Data Entry

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking production company dedicated to delivering high-quality creative and audio-driven experiences for brands, campaigns, and live initiatives. We combine strategic direction with precision execution to produce impactful results that resonate with audiences. Our team thrives on collaboration, innovation, and attention to detail. At Catch Vibe Voice, every project is approached with professionalism, creativity, and a commitment to excellence. Job Description Elevare Branding is seeking a professional and motivated Call Center Agent to join our Tampa office. In this role, you will serve as a key point of contact between our clients and their customers, delivering accurate information, resolving inquiries, and maintaining high service standards. The ideal candidate demonstrates strong communication skills, professionalism, and the ability to manage multiple interactions efficiently. Responsibilities Handle inbound and outbound calls with professionalism and clarity Provide accurate information regarding products, services, and client offerings Maintain detailed and organized records of customer interactions Address inquiries, concerns, and follow-ups in a timely manner Meet daily and weekly performance goals Collaborate with internal departments to ensure customer satisfaction Maintain confidentiality and compliance with company policies Qualifications Strong verbal and written communication skills Excellent organizational and time-management abilities Professional demeanor and customer-focused mindset Ability to work in a structured, fast-paced environment Problem-solving skills with attention to detail Basic proficiency with computer systems and data entry Ability to work independently and as part of a team Additional Information Competitive salary ($41,000 – $45,000 annually) Clear growth opportunities within the organization Ongoing professional development and skill-building programs Structured training and performance support Positive and collaborative work environment Stable full-time position with long-term career potential

Responsibilities

The agent will act as the primary contact between clients and their customers, providing accurate information and resolving various inquiries professionally. Key duties include handling inbound/outbound calls, maintaining detailed interaction records, and meeting established performance goals.