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Call Center Agent at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

45000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Active Listening, Professional Attitude, Work Ethic, Computer Proficiency, Organizational Skills, Time Management, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Solutions is a forward-thinking organization committed to operational excellence and long-term growth. We support modern business environments by building reliable, people-focused teams that ensure day-to-day operations run smoothly and efficiently. Our culture values accountability, collaboration, and continuous development, offering team members the opportunity to grow professionally while contributing to meaningful work. Job Description We are seeking a reliable and professional Call Center Agent to join our growing team in Austin, TX. This role is ideal for individuals who are motivated, detail-oriented, and committed to delivering excellent customer interactions. As a Call Center Agent, you will serve as a key point of contact, handling inbound and outbound communications while maintaining a high standard of service and professionalism. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve inquiries efficiently Document interactions clearly and maintain updated records Follow established call procedures and quality standards Collaborate with internal teams to ensure consistent service delivery Maintain confidentiality and professionalism at all times Qualifications Strong verbal communication skills Ability to listen actively and respond effectively Professional attitude and strong work ethic Basic computer proficiency and ability to navigate systems Strong organizational and time-management skills Ability to work independently and as part of a team Additional Information Competitive salary ($42,000 – $45,000 per year) Growth opportunities within the company Skill development and structured training Supportive and professional work environment Stable, full-time position with long-term potential

Responsibilities

Call Center Agents handle inbound and outbound calls while providing accurate information and resolving inquiries. They document interactions and collaborate with internal teams to ensure consistent service delivery.