Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Call Center Agent at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

56000.0

Posted On

21 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Customer Focus, Patience, Problem Solving, Computer Proficiency, Typing Proficiency

Industry

Public Relations and Communications Services

Description

Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Summary: The Call Center Agent handles incoming and outgoing customer communications, providing support, information, and solutions. Best for someone patient, clear-spoken, and customer-focused. Responsibilities: Provide accurate information and troubleshoot issues Document interactions and update customer records Follow scripts and quality guidelines Escalate complex issues to supervisors Meet performance goals for service quality and efficiency Qualifications Strong verbal communication skills Ability to stay calm under pressure Basic computer and typing proficiency Customer service experience a plus but not required Additional Information Competitive salary range ($52,000–$56,000 per year). Opportunities for professional growth and advancement within the agency. Supportive environment that values creativity, innovation, and continuous development. Collaborative culture with exposure to diverse branding projects. Full-time position with structured training and ongoing mentorship.

Responsibilities

The Call Center Agent handles incoming and outgoing customer communications, providing support, information, and solutions. They are responsible for documenting interactions, troubleshooting issues, and escalating complex problems to supervisors.