The position is to be filled on July 15th, 2025, full-time (40h/week) in our office in Erlangen. The fixed gross annual salary is up to €30,000 per year, depending on qualifications and commitment.
Your tasks consist of providing individual support and advice to end customers and business partners by e-mail and telephone in our Customer Experience Centre.

WE LOOK FORWARD TO GETTING TO KNOW YOU!

If you have any questions in advance, would like to know more about DEFACTO or would simply like to discuss the position without obligation, you can of course contact us at any time.

• You enjoy interacting with different people and target groups
• As a strong communicator, you have very good written and spoken English and Polish language skills
• Ideally, you already have professional experience in customer service. We also welcome career changers of all ages from other service professions
• Your profile is rounded off by an experienced PC user