Call Center Agent

at  Inspire Direct Marketing

JOB DESCRIPTION:

Inspire fundraisers connect with, laugh with and uplift the lives of our client’s donors - even if just for a few moments. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team. Their work goes beyond raising funds for some of the world’s most worthwhile causes; it’s about creating a human connection with every donor.
We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. Each day and each call can be different. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.

WHAT YOU PROVIDE:

• A minimum of 2 years’ customer service and call center experience
• You are technically savvy and self-reliant
• You love talking to people and are a great communicator
• You are looking for full-time hours, 40 hours a week
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)

REQUIREMENTS:

• Newer-version Windows PC or laptop computer (Apple or Mac are not supported)
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• Professional work from home office space
• A USB headset and webcam
  Inspire is committed to Employment Equity and Diversity. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.
  There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you.
  Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.

Please refer the Job description for details