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Call Center Associate at Hand & Stone - 858 W 78th St - Chanhassen, MN

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

15.5

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Computer Skills, Booking Appointments, Handling Inbound Calls, Professional Appearance, Multitasking, Stress Management, Team Player

Industry

Health;Wellness & Fitness

Description

Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. We are targeting customer service professionals with great communication and computer skills. Skill sets that we are open to are Call Center, professional customer service (office, admin, receptionist, front desk, etc), retail or face to face customer service. You are a critical link in ensuring that our customers' booking experience is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Assist in booking appointments, confirmation calls, client profile questions etc. Receiving inbound calls assisting customers No Sales involved Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned What’s in it for you? Medical, Dental, Vision & Accident Insurance (*based on full time or part time employees) Paid Vacation (*full time employees) 401k offered Flexible schedules Professional and safe work environment Employee discounts Opportunities for employment growth within company Job Requirements: Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Responsibilities

The associate will serve as a critical link ensuring an outstanding customer booking experience by assisting members and guests with scheduling appointments, confirming bookings, and answering profile questions. This role primarily involves receiving inbound calls to assist customers without any sales responsibilities, while also promoting the benefits of massage therapy.