Call Center Customer Service Representative at Teksystems Global Services LLC

Harrisburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

19.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Information Handling, Payment Processing, Data Entry, Correspondence, Account Maintenance, Policy Explanation, Reporting, Proactive Addressing

Industry

IT Services and IT Consulting

Description

• This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. • Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. • Performs account maintenance, including account changes, adjustments, and statement requests • Accurately explains the terms/conditions and policies/procedures relating to the account • Prepares reports including CSR Daily Activity report and cash out report • Demonstrate the ability to proactively address customer requests and explain terms and conditions • Position offers Monday-Friday day shift hours Job Type & Location This is a Contract position based out of Harrisburg, PA. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Harrisburg,PA. Application Deadline This position is anticipated to close on Feb 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

This role involves handling incoming calls from existing customers regarding account information and assisting potential customers by taking new applications and processing payments. Responsibilities also include documenting concerns, updating account holder information, performing basic data entry, and managing follow-up correspondence.