Call Center Dispatcher at Cornerstone Parking Group, Inc.

Marietta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

15.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Computer skills, Microsoft Office, Data entry, Problem solving, Time management, Attention to detail, Interpersonal skills, Professionalism

Industry

Consumer Services

Description

Description Who We Are Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are. Overview The Call Center Dispatcher position is a high-profile customer service position, responsible for providing parking assistance to hospital employees, patients, and visitors at Wellstar Kennestone Hospital. This is a 24-hour, 365 days per year Call Center Operation. This position requires personal integrity, with a priority for attendance and working independently without direct supervision. Shift Saturday & Sunday 6:00 AM - 2:00 PM, Monday & Tuesday 2:00 PM - 10:00 PM Responsibilities Answer Call Center phone lines Provide prompt and courteous customer service when providing information and answering questions regarding parking inquiries, valet services, directions, etc. by phone Respond to all intercom inquires that come directly from the customer using the parking equipment, to the Call Center Issue Hospital Patient and Guest Passes Collaborate with other office staff on office operations and projects Other duties and projects as assigned Benefits $15.00/hr. PTO Accrual Uniform provided Comprehensive, paid training Rewarding and fun work environment Opportunities for advancement Requirements High school diploma/GED Associate or Bachelor degree, preferred Able to work alone for extended periods of time, without direct supervision High standard of integrity; responsible, reliable and professional Positive attitude, flexible, able to adapt to changing situations Basic to intermediate computer & technology skills: email, web, Microsoft Office products Comfortable using standard office equipment: phones, computers, printers, fax machine Able to read, write, comprehend, and converse in the English language Able to sit for extended periods of time (approximately 90% of the work day at times). Able to work on computer and keyboard for extended periods of time (approximately 90% of work day at times).

Responsibilities

The dispatcher is responsible for answering call center phone lines and responding to intercom inquiries from hospital parking equipment. They also provide customer service regarding parking and valet services while issuing patient and guest passes.