Call Center Donor Scheduler- Tempe- (In Person) at Vitalant Blood Systems

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

17.46

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Donor scheduling, Computer proficiency, Communication, Recruitment, Data entry, Problem solving, Time management

Industry

Hospitals and Health Care

Description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 1 (United States of America) Job Description: Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Recruitment Coordinator is vital. Support Vitalant's life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions. What to Expect: $16.07 - $17.46 per hour Schedule: Tuesday- Saturday (9:00 AM - 5:30 PM) Our comprehensive total rewards support you, your family, and your future with Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Recruitment Coordinator, you'll get to Enhance the donor experience by providing excellent customer service. Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors. Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements. Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff. High School Diploma or GED required Six months experience in customer service Two years of customer service experience preferred Proficient computer skills #CSRAD7 Location: 1524 West 14th Street #120 Tempe, AZ 85281 Job Category: Sales / Community Outreach Contact Information: careers@vitalant.org If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned reserach. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually. Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to Careers@vitalant.org to let us know the nature of your request. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Recruitment Coordinator is responsible for engaging with donors to schedule blood donations and managing donor appointments at fixed site locations. They also support recruitment strategies, assist with onboarding new hires, and provide expertise on donation eligibility requirements.