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Call Center Executive at ROYAL MEICAL CENTRE

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Switchboard Operation, Appointment Scheduling, Communication, Insurance Verification, Multi-line Phone Management, Patient Support, Data Entry

Industry

Hospitals and Health Care

Description

You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.

How To Apply:

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Responsibilities

You will serve as the primary point of contact for patients, managing incoming calls and routing them to the appropriate healthcare personnel. Additionally, you will assist with scheduling appointments, verifying insurance details, and providing information about hospital services.