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Call Center Executive -UAEN at NMC Medical Centre

Sharjah, Sharjah Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Management, Appointment Scheduling, Insurance Verification, Multi-line Switchboard Operation, Patient Support

Industry

Hospitals and Health Care

Description

You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.

How To Apply:

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Responsibilities

Act as the first point of contact for patients, managing incoming and outgoing calls promptly and politely. Responsibilities include scheduling appointments, providing healthcare service information, and routing calls to appropriate personnel.