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Call Center Executive - UAEN at NMC Specialty AUH

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Switchboard Operation, Appointment Scheduling, Insurance Verification, Communication, Multi-line Phone Management, Patient Support

Industry

Hospitals and Health Care

Description

You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.

Responsibilities

You will serve as the primary point of contact for patients, managing incoming and outgoing hospital calls with professionalism. Responsibilities include scheduling appointments, verifying insurance details, and routing inquiries to the appropriate healthcare personnel.