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Call Center (Patient Support Specialist) at Dermatology Services Inc

Greenwood, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multitasking, Patient Advocacy, Interpersonal Relationships, Detail-Oriented, Communication, Team Player, Dependable, Reliable, Accuracy, Positive Attitude, Insurance Knowledge, EMR Scheduling, Medical Practice Experience

Industry

Medical Practices

Description

Description Call Center (Patient Support Specialist) Greenwood, IN Call Center Description The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff. • Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information. • Verify patient insurance, including referrals and authorization requirements. • Triage phone calls to appropriate staff members • Additional duties as assigned. Requirements • Strong patient advocate, promoting a positive patient experience. • Experience with an EMR scheduling system. • Previous medical practice experience is a plus • Basic insurance knowledge • Dedicated team-player • Dependable and reliable • Ability to effectively communicate with patients • Focused on accuracy and attention to detail. • Positive, energetic personality

How To Apply:

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Responsibilities

The Patient Support Specialist will register and schedule patients, verify insurance, and triage calls to appropriate staff. Additional duties may be assigned as needed.