Call Center Receptionist at Bloom Healthcare

Lakewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

23.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone Etiquette, Customer Service, Multi-tasking, Computer Skills, Problem Solving, EMR Software, Administrative Tasks

Industry

Medical Practices

Description

Job Title: Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid About Bloom: Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers. At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for six consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first. By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work. Receptionist Responsibilities: Answer multi-line telephone and direct calls to appropriate personnel and take accurate messages. Provide excellent internal and external customer service. Create a positive experience for patients through professional and courteous behavior. Maintain knowledge of Bloom's departments and daily schedules. Use an EMR to look up patients and verify identity Respect diversity in the workplace. Assist with some administrative tasks Work in a fast paced environment Receptionist Knowledge/Skills/Abilities: Excellent phone/customer service skills Ability to multi-task at a very high level Strong computer skills Strong problem-solving abilities Familiarity with EMR software a plus (eCW preferred) Work Perks: 100% covered employee Health, Dental and Vision insurance 401K Employer paid Basic Life and AD&D policies 2 weeks PTO & 7 paid holidays Bloom Healthcare is an Employee owned and operated Company. Come be a part of a young and energetic organization looking to transform the way that healthcare is delivered! Mission Statement: Our mission is simple: to empower our patients, their loved ones, and our community by bringing individualized, compassionate care home. Pay: $20.00- $23.00 per hour Bloom Healthcare only contacts through official channels using the @bloomhealthcare.com domain. We are aware of a fraudulent Gmail account impersonating our recruiting team and have reported it to Google.

Responsibilities

The receptionist is responsible for managing multi-line phone calls, directing them to appropriate personnel, and providing professional customer service to patients. Additionally, they perform administrative tasks and use EMR software to verify patient identities.