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Call Center Rep at RARE COLLECTIBLES TV LLC

Torrance, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

18.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Customer Service, Data Entry, Adaptability, Positive Attitude, Rapport Building

Industry

Retail

Description

Description Description RCTV is looking for Part-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote. We are currently hiring for Saturday–Sunday shifts that starts 7:00AM-4:00PM. This role provides potential for growth within the department and company, as we actively identify strong performers for promotion. The RCTV Call Center operates 7 days a week, 365 days a year. Working weekends is required. The ability to work on a weekend-based schedule is essential. As a Call Center Representative, you will answer calls from potential customers interested in our products featured during our media ads Requirements Answer incoming calls from potential customers. Identify and address customer needs courteously and professionally. Work with internal departments to enhance customer experience. Educate customers on products featured in our televised shows. Deliver an exceptional customer experience Qualifications: Strong verbal and written communication skills. Ability to build rapport with diverse customers. Positive attitude with a desire to learn. Adaptability, remaining calm and professional during each call. Accurate data entry skills. Strong commitment to customer service excellence. Requirements Requirements: Ability to sit and work at a computer for extended periods. Punctuality and reliability are essential, even with our relaxed, casual work environment. Must be available to work Saturday nights. Reliable means of transportation. Benefits: Competitive salary, commensurate with experience. Comprehensive benefits package including health, dental, vision, and 401(k) matching. Opportunities for growth, professional development, and leadership impact. Pay is 18HR

Responsibilities

As a Call Center Representative, you will answer calls from potential customers interested in our products and educate them on the offerings. You will also work with internal departments to enhance the customer experience and deliver exceptional service.