Call Center Representative at Afni, Inc.

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

17.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Wireless sales, Troubleshooting, Order processing, Account management, Multitasking, Attention to detail, Empathy, Communication

Industry

Outsourcing and Offshoring Consulting

Description

Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Qualifications * What are the qualifications to be a Customer Service Representative at Afni? * Six months of customer service experience * Must be 18 years of age * Must have GED or High School Diploma * Must be legally permitted to work in the United States

Responsibilities

You will deliver world-class customer service to inbound callers while utilizing product knowledge to troubleshoot and resolve customer concerns. Responsibilities also include processing orders, updating accounts, and maintaining accurate records with high attention to detail.