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Call Center Representative at Alphabe Insight Inc

Sandy Springs, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

53000.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Multitasking, Call Center Software

Industry

Public Relations and Communications Services

Description

Company Description About Us At Blue Print Out, we specialize in delivering innovative customer communication and support solutions that empower businesses to connect, resolve, and grow. Based in Sandy Springs, GA, our team is committed to excellence, efficiency, and personalized service. We believe in creating meaningful conversations that make a difference and in building careers that evolve with purpose. Job Description Job Description We are seeking a motivated and dependable Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our clients, handling inquiries, resolving issues, and ensuring a high-quality customer experience through clear and professional communication. Responsibilities Answer incoming customer calls in a timely and professional manner Provide accurate information regarding products, services, and policies Resolve customer concerns efficiently and escalate complex issues when needed Document customer interactions in the system accurately Follow communication scripts and company guidelines Meet performance metrics such as call handling time and customer satisfaction Qualifications Qualifications High school diploma or equivalent; associate’s or bachelor’s degree is a plus Previous experience in a call center or customer service role preferred Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced environment and multitask Proficient with basic computer systems and call center software Additional Information Benefits Competitive salary ($47K–$53K annually) Full-time, stable schedule (Monday to Friday) Professional growth opportunities and internal promotion paths Training and skill-building programs Supportive and team-oriented work culture

Responsibilities

The Call Center Representative will be the first point of contact for clients, handling inquiries and resolving issues. They will ensure a high-quality customer experience through clear and professional communication.