Call Center Representative at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

25.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Phone Communication, Email Communication, Chat Communication, Inquiry Resolution, Product Information, Service Information, Greeting Clients, Call Screening, Appointment Scheduling, Data Entry, Filing, Communication Coordination, Problem-Solving, Customer Focus, CRM Software Proficiency

Industry

Public Relations and Communications Services

Description

Company Description At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description Job Description :We are seeking a highly motivated and dedicated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through phone, email, and chat communications. You will handle inquiries, resolve issues, and provide product and service information to ensure customer satisfaction. Responsibilities: Greet and welcome clients and visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls promptly and courteously. Manage and schedule appointments and meetings efficiently. Maintain the reception area’s cleanliness and organization. Handle incoming and outgoing mail, packages, and correspondence. Support administrative tasks such as data entry and filing. Coordinate communication between departments and external co Qualifications Requirements High school diploma or equivalent; additional education or certification is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-focused attitude. Ability to handle high volumes of calls while maintaining professionalism and composure. Proficiency with computers and familiarity with CRM software. Additional Information Benefits Competitive hourly pay based on experience. Opportunities for career growth and advancement. Hands-on experience in office administration and operations. Supportive and team-oriented work environment. Compensation: USD 16 - USD 25 - hourly

Responsibilities

The representative will serve as the primary contact for customers via phone, email, and chat, handling inquiries, resolving issues, and providing necessary product and service details. Key duties include professionally greeting visitors, managing incoming calls, scheduling appointments, and supporting general administrative tasks.