Call Center Representative at Alphabe Insight Inc

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

49000.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Interpersonal Skills, Listening Skills, Attention To Detail, Problem-Solving, Customer-Oriented, Time Management, Computer Literacy

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking communications and brand development company committed to delivering exceptional customer experiences and high-quality solutions for our clients. We prioritize professionalism, integrity, and consistent growth while fostering a supportive environment where each team member can excel. As we continue to expand, we are seeking driven individuals who want to build a long-term career with a company that values innovation and collaboration. Job Description We are looking for a reliable and customer-focused Call Center Representative to join our team in Chicago. In this role, you will serve as a key point of contact for clients and customers, providing clear information, assisting with inquiries, and offering excellent service during every interaction. You will be part of a fast-paced, goal-oriented environment where strong communication and professionalism are essential. Responsibilities Answer incoming calls and respond to customer inquiries with clarity and professionalism. Provide accurate information regarding products, services, or account details. Document customer interactions and update records in an organized manner. Resolve issues or escalate cases as needed to ensure customer satisfaction. Maintain high service standards and represent the company’s values in every conversation. Support team goals by meeting performance metrics and contributing to a positive work environment. Qualifications Strong verbal communication and interpersonal skills. Ability to handle a high volume of calls with a calm and efficient approach. Excellent listening skills and attention to detail. Basic computer literacy and ability to learn new systems quickly. Problem-solving mindset and customer-oriented attitude. Ability to manage time effectively and work in a structured environment. Additional Information Competitive salary within the range of $45,000–$49,000. Opportunities for career growth and internal advancement. Supportive team culture and professional work environment. Comprehensive training and ongoing development. Full-time position with stable schedule and long-term potential.

Responsibilities

Answer incoming calls and respond to customer inquiries with clarity and professionalism. Resolve issues or escalate cases as needed to ensure customer satisfaction.