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Call Center Representative at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

48000.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Organizational Abilities, Multitasking, Problem-Solving, Attention To Detail, Customer Service, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a dynamic solutions firm dedicated to elevating operational excellence across industries. Our team is committed to delivering high-quality support, efficient workflows, and innovative strategies that help our partners achieve exceptional results. We value professionalism, precision, and a forward-thinking mindset, creating an environment where talent can grow and thrive. Job Description We are seeking a highly motivated Call Center Representative to join our customer support team. In this role, you will serve as the primary point of contact for clients, providing guidance, information, and tailored solutions. You will play a key part in maintaining our reputation for delivering seamless, reliable, and customer-focused support. Responsibilities Handle incoming and outgoing calls with professionalism and accuracy Provide clear information, support, and solutions to customers Document interactions and maintain detailed, organized records Follow company guidelines to ensure consistent service quality Collaborate with internal teams to escalate or resolve customer needs Maintain a positive, service-oriented approach in every client interaction Qualifications Strong communication and interpersonal skills Ability to handle calls with clarity, patience, and professionalism Excellent organizational and multitasking abilities Problem-solving mindset with attention to detail Comfortable working in a fast-paced, client-focused environment Reliability and commitment to consistent performance Additional Information Competitive annual salary of $44,000 – $48,000 Career growth and internal advancement opportunities Skill-building through continuous training and professional development Supportive team environment focused on collaboration and success Stable full-time role with long-term potential

Responsibilities

The Call Center Representative will handle incoming and outgoing calls, providing clear information and tailored solutions to customers. They will document interactions and collaborate with internal teams to resolve customer needs.