Call Center Representative (Bilingual - Spanish/English) at Spartan Fitness

Springfield, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

15.0

Posted On

14 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Problem-solving, Bilingual, Spanish, English, Sales, Computer literacy, Inbound calls, Chat support, Event planning, Professionalism

Industry

Description

Description About the Company At Incredible Food & Fun, we bring people together through great food, exciting attractions, and unforgettable experiences! Our one-of-a-kind concept combines an all-you-can-eat buffet with over 100 delicious items (including our famous pizzas!) and a high-energy entertainment center featuring go-karts, laser tag, bumper cars, and arcade games—all under one roof. We’re proud to have been named Top Entertainment Center in the World by the International Association of Amusement Parks & Attractions (IAAPA)—and we’ve won it twice! Position Description Are you a natural people person, problem-solver, and great communicator? If so, come join our growing team at Incredible Food & Fun! We’re looking for energetic Call Center Representatives to help guests plan their next Incredible birthday party or group event. In this role, you’ll assist customers through inbound calls, chats, and messages, helping families and organizations create memorable experiences—all from our corporate office in Springfield, MO. This isn’t just another job—it’s an opportunity to be part of something fun and meaningful. We’ve built our brand around creating great experiences, and we’re looking for positive, driven individuals who are ready to bring energy and enthusiasm to every interaction. Requirements Key Responsibilities & Perks: Work in a fun, team-oriented environment Handle inbound calls, chats, and inquiries to assist guests and drive event sales Bilingual (Spanish/English) preferred Strong verbal and written communication skills Maintain a clean and organized workspace Support department operations and complete assigned tasks Interact with guests and team members in a friendly, professional manner Comfortable working in a computer-based environment Maintain a well-groomed, professional appearance Commission opportunities on package sales Family Discounts: Meals and game play for immediate family members This is a part-time position with a flexible schedule. Evenings and weekends may be required. If you’re looking for an Incredible opportunity to be part of a fun, energetic, and experience-driven team, apply today!

Responsibilities

The Call Center Representative will handle inbound calls, chats, and messages to assist guests with event planning and sales. They are responsible for maintaining a professional workspace and supporting department operations to ensure a positive guest experience.