Call Center Representative at CARCHEX

Cockeysville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

26.25

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Engagement, Qualifying Questions, Professionalism, Enthusiasm, Information Confirmation, Phone Presence, Computer Skills, Coaching, Motivation, Energy, Drive

Industry

Automotive

Description

Description CARCHEX wants to talk with you now! CARCHEX, a leading seller of vehicle protection plans for over 20 years, is looking to add talented individuals to our growing Pre-Sales Team. Put your excellent communication skills to work in an environment where you can have fun, further your career and earn competitive compensation CARCHEX is... Twelve-time winner of “Best Place to Work” by The Baltimore Sun. Voted among the top “60 Best Companies to Sell For” nationally by Selling Power A+ Rated with the Better Business Bureau CARCHEX Pre Sales Phone Agents are a critical point of contact for our valued customers. These energetic team members engage with customers, ask qualifying questions and transfer the customer to a waiting Sales Representative. As a CARCHEX Pre-Sales Agent, you will... Have captivating conversations with consumers across the nation Deliver a positive customer experience by speaking to interested customers with professionalism and enthusiasm. Engage customers with our industry leading protection offerings. Confirm information provided by customers. Ensure interested customers are successfully transitioned to a sales representative. Compensation for Call Transfer Agent $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour) Annual performance/compensation reviews Training and Time Off Paid Training from day 1 Generous Paid Time Off and Sick and Safe Leave Benefits Health, Dental, Vision Insurance Company Paid Life Insurance Voluntary Life, Long-Term Disability, Short-Term Disability, Hospital Indemnity, Critical Illness, Legal and Pet Insurance 401(K) With a Competitive Employer Match Advancement Opportunities Comfortable and convenient workspace Schedule Full-Time Monday to Friday 8-hour shift 9AM – 6PM or 10AM – 7PM Overtime opportunities Work Location In our main office, conveniently located in the Hunt Valley Towne Centre (Hunt Valley, MD), with plenty of free parking, access to light rail, walking access to many shops, restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to coaching and learning new skills Motivated, energetic and driven to succeed Pleasant, patient and friendly demeanor Getting Started If you love to talk with people around the country, have a strong desire to build a career with an established industry leader and succeed at a position with competitive compensation and excellent benefits, then CARCHEX wants you to apply NOW!

Responsibilities

Pre-Sales Phone Agents engage with customers across the nation, asking qualifying questions to ensure a positive customer experience before transitioning them to a Sales Representative. These agents confirm customer information while presenting the company's protection offerings.