Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Call Center Representative at Charter Oak Health Center
Hartford, Connecticut, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual, Effective Communication Skills, Verbal Communication Skills, Written Communication Skills, Telephone Etiquette, Microsoft Office Software, Basic Computer Skills, Follow Instructions, Telephone Systems Knowledge, Web-Based Computerized System, Scheduling, Word, Excel, Fast Paced Work Environment

Industry

Hospitals and Health Care

Description
Description Position Summary: A Call Center Specialist is responsible for full range of administrative support in an ambulatory health clinic setting providing duties for triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality to ensure the needs of the internal and external customers are met while providing excellent Customer Service. Knowledge, Skills, and Abilities: Bilingual (English and Spanish) Skill Required Must possess effective communication skills. Demonstrated effective verbal and written communication skills along with proper telephone etiquette. Working knowledge of Microsoft Office Software and basic computer skills. Must be able to follow and understand instructions and react favorably in all work situations. Knowledge of telephone systems. Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Word and Excel. Able to efficiently function in fast paced work environment. Requirements Professional Experience/Educational: High School graduate or equivalent. Must have 1–2 years’ work experience in a medical/healthcare environment, physician office, ambulatory clinic, or healthcare call center.
Responsibilities
A Call Center Specialist is responsible for administrative support in an ambulatory health clinic setting. Duties include triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality.