OVERVIEW

We are seeking a dedicated and enthusiastic Car Finance Call Center Representative to join our dynamic team in Radcliffe. In this role, you will be the first point of contact for our customers, providing exceptional service and support to take car finance applications. Your ability to communicate effectively and resolve issues will be crucial in maintaining customer satisfaction and loyalty. This position is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a collaborative team.
5 day working week including every Saturday with 1 midweek day off and every Sunday off.
Train station across the road.

SKILLS

• Excellent communication skills, both verbal and written, with the ability to convey information clearly.
• Strong data entry skills with attention to detail to ensure accuracy in customer records.
• Proficient in phone etiquette, demonstrating professionalism during all interactions.
• Ability to analyse customer needs effectively and provide tailored solutions.
  Join us as a Call Center Representative where your contributions will make a significant impact on our customers’ experiences!
  Job Types: Full-time, Permanent
  Pay: £22,908.00-£25,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Transport links

Schedule:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Manchester M26 1GG: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Able to work every saturday?

Work Location: In perso

• Handle inbound and outbound calls with professionalism and courtesy.
• Assist customers with car finance inquiries, providing accurate information regarding products and services.
• Record customer interactions in our database, ensuring data entry is precise and up-to-date.
• Adhere to company policies regarding phone etiquette and customer interaction standards.