Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Call Center Representative-Day Shift at Ladies & Gentlemen Salon and Spa

Mentor, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Communication, Active Listening, Interpersonal Skills, Rapport Building, Patient Attitude, Empathetic Attitude, Time Management, Organizational Skills, Adaptability, Flexibility, Troubleshooting Skills, Computer Literacy, Phone Skills, Product Knowledge, Customer Service Expertise

Industry

Individual and Family Services

Description

Description Take customer calls and provide accurate, satisfactory answers to their queries and concerns Reserve appointments for the guest at their preferred location Call clients and customers to inform them about the company’s new products & services Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information Collaborate with other call center professionals to improve customer service Marketing job duties as required Requirements Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry Computer literacy Phone skills, including familiarity with complex or multi-line phone systems In-depth knowledge of a company’s products and/or services Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Responsibilities

The Call Center Representative will take customer calls, providing accurate and satisfactory answers to their queries and concerns. They will also reserve appointments, inform clients about new products and services, and guide callers through troubleshooting and navigating the company site.