Dr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location.

QUALIFICATIONS:

*You have outstanding phone communication and service skills. Being able to answer multiple phone lines is not an issue.
*You maintain motivation while performing repetitive tasks.
*You are efficient, reliable and enjoy multitasking while pursuing perfection.
*You have a passion for growth, continual learning and developing new skills.
*You have experience working in a fast-paced environment and thrive on meeting strict deadlines.
*You are personable, mature, and able to handle any issues with a calm disposition.
*You have knowledge of computer software – Microsoft Word, Outlook & Excel.
*Fluent in Cantonese or Mandarin would be an advantage.

*Answering incoming and making outbound phone calls
*Scheduling appointments through phone calls and emails
*Triaging phone calls and emails
*Will have the potential to be cross trained as an Optometric Assistant
*Extensive education and learning in the optometric field