Call Center Representative at Teksystems Global Services LLC

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

23.5

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Care, Account Assistance, Payment Processing, Title Request Handling, Website Login Support, Light Collections, Bilingual (Spanish), Call Handling

Industry

IT Services and IT Consulting

Description

***Must Have Obtained a Bachelor’s Degree -- Required*** 2 Departments you will be considered for - Candidates must be open to both departments/schedules: Customer Care Representative Schedule: Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM –-12 PM. Job Duties: Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Schedule: Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. Job Duties: This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Compensation - Must have Bachelors Degree to qualify: $21.50/hr. Bachelors Degree and less than three years of professional experience $23.00/hr. Bachelors Degree and 3+ years of professional experience Spanish speaking associates will receive an additional $.50 with payrates #westpriority26 Job Type & Location This is a Contract to Hire position based out of Irving, TX 75063. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Irving,TX 75063. Application Deadline This position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The role involves handling incoming calls for customer assistance regarding accounts, payments, title requests, and website access for the Customer Care department. Alternatively, the Customer Accounts Representative handles light collections by calling customers with payments overdue by one to 29 days.