REQUIREMENTS:

• Proven experience in a telesales or direct sales leadership role (hospitality experience preferred).
• Strong knowledge of loyalty or membership programs.
• Excellent communication and leadership skills.
• Ability to analyze sales metrics and produce actionable reports.
• Based in the UAE.

• Manage and lead a telesales team focused on promoting the hotel’s loyalty membership programme.
• Develop and implement sales strategies to drive membership growth and retention.
• Monitor team performance, set targets, and ensure KPIs are met.
• Conduct training, coaching, and performance evaluations for sales agents.