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Call Center Service Consultant at First Hawaiian Bank

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

22.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Professionalism, Confidentiality Handling, Computer Literacy, Internet Proficiency, Call Center Operations

Industry

Banking

Description

Ever wanted to work for a bank but didn't know where to start? Do you have a strong passion to help customers through their financial journey? If this sounds like you, we may have the right role for you! First Hawaiian Bank is currently seeking customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join our Call Center Team. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers’ inquiries. You’ll gain a foundational knowledge base to build a successful career in the banking industry. Work Schedule: 7:00 am - 7:00 pm, 7 days a week (shifts vary) Compensation: Pay range is $20.00 - $22.00/hr., commensurate with experience. Start date: May 2026 (Exact date to be confirmed) Work Arrangement: This role is an on-site work arrangement. Location: This position is located in the Kamehameha Industrial Center in Kalihi.

Responsibilities

The Service Consultant will respond to customer inquiries and guide them through their financial journeys. The role involves utilizing bank resources to provide accurate information and ensure a positive customer experience.