Call Center Specialist – Surgical Dental Leads (Hourly + Bonus) at PNA PRACTICE ADMINISTRATION PLLC

Richardson, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Goal-Oriented, Time Management, Detail-Oriented, Follow-Through, Patient, Compassionate, Persistent, Organized, Self-Motivated, Team Player, Sales, Lead Management, Customer Service, Surgical Dentistry, Treatment Coordination

Industry

Hospitals and Health Care

Description

Description NuTeeth – Full-Time | High-Earning Potential | Goal-Oriented Role NuTeeth is looking for a driven, people-focused Call Center Specialist to join our surgical dentistry team. In this role, you’ll manage inbound leads and follow up with potential patients interested in All-on-X (AOX), single tooth implants, dentures, and other advanced surgical treatments. We're not just looking for someone to make calls — we need a high-energy, self-motivated team player who thrives in a fast-paced environment and understands the importance of timely, compassionate follow-up. What You’ll Do Proactively reach out to leads who fill out online forms to schedule surgical consults Follow up consistently by phone, text, and email to ensure patients are scheduled and confirmed Track and manage your leads using CRM tools and reporting systems Understand treatment types (AOX, implants, dentures) and effectively communicate value to patients Hit daily, weekly, and monthly goals for consults scheduled and shown Work closely with the Surgery team and Treatment Coordinators to maintain a strong pipeline Why You’ll Love It Here Hourly base pay + bonuses for every patient who shows up for their consult A passionate, supportive team focused on changing patients' lives Opportunities for career growth in a fast-paced, mission-driven company Requirements Who You Are A people person who’s friendly, patient, and compassionate — but also persistent Obsessed with follow-through and won’t give up easily Highly organized, with great attention to detail and time management Motivated by goals, growth, and hitting targets Confident, professional phone presence and excellent communication skills Able to self-manage and stay focused in a remote or in-office setting Preferred Background Previous call center, dental office, or treatment coordination experience Familiarity with surgical dentistry (implants, AOX, full arch cases) is a strong plus Sales, lead management, or high-performance customer service background preferr

Responsibilities

The Call Center Specialist will manage inbound leads and follow up with potential patients interested in surgical dental treatments. Responsibilities include scheduling consults, tracking leads, and maintaining communication with the surgery team.