Call Center Team Lead at ADIV Human Resources Consultancies, L.L.C
Sharjah, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 27

Salary

220000.0

Posted On

31 Oct, 26

Experience

14 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

About the role

At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.

We're looking for a Strategy & Operations Manager to help shape how we continue to expand and operate in the UAE. You’ll work on high-impact initiatives, using insight to solve challenges, scale processes, and deliver better outcomes for our customers.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

  • Acting as a key stakeholder in day-to-day operations
  • Identifying key product, operational, licensing, and growth opportunities in the UAE
  • Building and optimising scalable processes to continue our hyper-growth
  • Leading and executing core infrastructure projects
  • Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
  • Searching for new features to provide a seamless customer experience
  • Managing critical vendor relationships and building performance tracking systems
  • Developing strategic supply chain partnerships and negotiating commercial terms
  • Running support organisations, managing relationships with critical stakeholders, and consistently hitting SLAs

What you'll need

  • At least a 2:1 degree from a top university
  • 4+ years of work experience in a fast-paced environment
  • A solid track record of taking ownership and leading complex projects from end to end
  • The ability to break down complex problems into manageable tasks
  • To enjoy working with data
  • Natural curiosity and a will to make an impact
  • Experience working with regulators
  • An interest in the financial industry
  • Entrepreneurial experience
  • Experience coding with SQL, Python, and/or R


How To Apply:

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Responsibilities


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