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Call Centre Advisor at Specsavers

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

27000.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention To Detail, Customer Service, Administration, Clinic Scheduling, Liaising With External Parties

Industry

Retail

Description

We are ideally looking for someone with strong communication skills from a call centre type environment to join the team doing customer care calls as well as some administration at Specsavers based in the offices in Cobham, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. This will also involve updating customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region. Liaising with external parties is also part of the role, so confidence when dealing with people is essential. The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores. Essentially, you’ll be making a real difference here. Our team  We have a wonderful team of dedicated people ready and waiting for you to meet and our offices are based in Cobham, so make sure you are able to drive there and that the commute is acceptable before applying please. What’s on offer?  As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   £27,000 per annum Monday to Friday working week 8.30am to 5.30pm 20 days holiday plus bank holidays Birthday Day off Access to Specsavers Perks Scheme WeCare Support Access to Headspace App What we’re looking for? Call centre experience coupled with office experience and customer service skills In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. -LA1

Responsibilities

The Call Centre Advisor will handle customer care calls and manage administration tasks, ensuring effective clinic scheduling. They will also update customer files and liaise with external parties.