PERSONAL MOVE ASSISTANT

Location: Colchester, Essex
Hours: 40 hours per week (Monday-Saturday shift pattern)
Salary: £24,000 - £25,500 + uncapped commission

ARE YOU READY TO BE THE ESTATE OR LETTING AGENT OF THE FUTURE? LET US HELP YOU ACHIEVE THAT IN JUST TWO YEARS!

We are looking for dynamic, customer-focused individuals to join our Concierge Team in Colchester. If you thrive in a fast-paced environment, enjoy engaging with clients, and have a passion for property, this role could be perfect for you!

RIGHT TO WORK REQUIREMENTS:

You must have legal eligibility to work in the UK and be able to provide:

• Passport/Birth Certificate
• Proof of Address
• National Insurance Number

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Recruitment Agencies: We do not accept speculative CVs.

WHAT YOU’LL BE DOING:

• Managing a high volume of inbound and outbound calls, web chats, and emails.
• Registering client details and coordinating with in-branch teams for property viewings.
• Scheduling property valuations.
• Handling administrative tasks, including data input and support for our branch network.
• Working collaboratively with your team to maintain exceptional customer service and achieve performance targets.

TO EXCEL IN THIS ROLE, YOU SHOULD SAY “YES” TO THE FOLLOWING:

✅ Highly self-motivated, ambitious, and target-driven with the ability to work independently.
✅ Exceptional telephone etiquette and communication skills.
✅ Resilient under pressure and able to meet deadlines.
✅ Thrive in a competitive and fast-paced sales environment.
✅ Strong organisational and time management skills.
✅ Tech-savvy with excellent keyboard and data entry skills.
✅ Proven track record of delivering outstanding customer service.