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Call Centre Agent at Remote Recruitment

, , South Africa -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

20000.0

Posted On

21 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inbound Call Handling, Outbound Call Handling, CRM Data Entry, Customer Service, Verbal Communication, Problem Solving, Time Management, Computer Literacy

Industry

Staffing and Recruiting

Description

Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting. Key Responsibilities Handle inbound customer calls professionally and resolve queries efficiently Make outbound calls for follow-ups, surveys, or sales campaigns as required Log all call interactions accurately in the CRM system Meet daily call handling targets and quality assurance standards Escalate complex issues to the appropriate team or supervisor Provide customers with accurate product and service information Maintain a positive and professional attitude in every interaction Qualifications and Experience 1+ year of experience in a call centre or customer-facing role Clear and confident verbal communication skills Ability to work in a fast-paced, target-driven environment Basic computer literacy and data entry skills Reliable home office setup with a stable internet connection and headset Patient, empathetic, and solution-focused approach Ability to work shifts if required Matric certificate required Salary: R20,000/month | 100% Remote

Responsibilities

The agent will handle inbound and outbound customer calls to resolve queries and conduct follow-ups or sales campaigns. They are responsible for logging interactions in the CRM and meeting daily quality and volume targets.