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Call Centre Agent at ReWorks Solutions
, , South Africa -
Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, CRM, EMR, VoIP, Microsoft Office 365, Organizational Skills, Time Management, Client Focused, Adaptability, Marketing Coordination, Billing Processes, Compliance Standards, Emergency Handling, Data Management, Client Engagement

Industry

Outsourcing and Offshoring Consulting

Description
Position: Call Centre Agent Location: Remote Full-Time, US hours (9am-5pm EST) Key Responsibilities Include: Supporting call center operations, admissions, CRM/EMR data, and insurance pre‑admission processes Managing outbound calling and marketing campaigns Maintaining CRM database and prescreening tools Coordinating client intake logistics Engaging with clients, families, and referral sources Supporting billing processes and financial coordination Monitoring calls, social media, and SEO feeds Assisting with internal and external marketing coordination Handling emergency situations and maintaining compliance standards Strong communication and interpersonal skills Experience with CRM, EMR, VoIP, and Microsoft Office 365 Strong organizational and time‑management skills Ability to work under pressure and adapt to changing workload Professional, patient, and client‑focused demeanor Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Responsibilities
The Call Centre Agent will support call center operations, manage outbound calling and marketing campaigns, and coordinate client intake logistics. They will also engage with clients and families, assist with billing processes, and monitor calls and social media.