CALL CENTRE AGENT (UK SHORT BREAKS)

Location (Country-County-City) UK-Surrey-Chessington
Job ID
2025-9311
Employment Type
Guaranteed Hours (MGH)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Chessington World of Adventures Resort

QUALIFICATIONS & EXPERIENCE

• Experience in customer service, contact centres, or hospitality.
• Strong communication skills, with a natural flair for engaging with people.
• A positive, team-oriented attitude and the ability to thrive under pressure.
• Proven ability to meet and exceed sales targets.

• Providing friendly, professional responses to guest enquiries.
• Seamlessly managing bookings using our dedicated system.
• Offering additional products to enhance guest experiences and smashing sales targets along the way!
• Staying updated on Merlin attractions and promotions, becoming a trusted advisor to guests.
• Collaborating with your team to deliver outstanding service and exceed performance goals.