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Call Centre / Scheduling Assistant - Bourne 5 at Specsavers

Worthing, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

25883.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer Service, Administrative Duties, Optical Experience, Office Experience

Industry

Retail

Description

Do you want to help bring hear and eye care to the homes of those in need? As a Call Centre / Scheduling Assistant you can do just that. Your role will be office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties. As a master of scheduling and crucial admin, you’ll play a key role in supporting our domiciliary team to effectively care for the patients that need it most. You’ll be the one behind the scenes pulling the strings and keeping everything running smoothly, all while receiving the care you need to grow professionally and personally. Our business  Based in Worthing, the role is office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties. Our team  We have a wonderful small team, ready and waiting for you to meet.   We are looking for a new team member on a full time basis. What’s on offer?  As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   Salary £25,883 per annum Working Hours are between 8.30am to 6pm working 5 days accross Monday to Saturday, 40 hrs a week Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Enjoy an additional paid day off on your birthday to celebrate you! What we’re looking for? Ideally if you have optical experience that would be advantageous Previous office experience Excellent customer service experience over the telephone In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. Now is perfect time to apply!

Responsibilities

The Call Centre / Scheduling Assistant will be responsible for booking and planning clinics, speaking with customers on the phone, and assisting with queries. This role supports the domiciliary team in providing care to patients.