Call for Proposal: IT Subject Matter Expert for the Skill IT Up Program (fr at Kiron Open Higher Education gGmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

88.0

Posted On

18 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, IT Support, AI Literacy, Cloud Operations, Curriculum Review, Technical Validation, Content Development, Quality Assurance, English, German

Industry

Description

Position Information About Kiron At Kiron, we believe that everyone has an equal right to access quality education. We are an EdTech NGO dedicated to providing refugees and underserved communities free access to high-quality education, bridging skill gaps and promoting inclusion in the job market. As a team, we want to shape a world where everyone can fulfil their highest potential for a self-determined, dignified life, shaping a sustainable future together. About the Program: As part of the federal initiative “IQ - Integration durch Qualifizierung”, Kiron is currently developing Skill IT Up: a six-month, fully digital upskilling programme targeting the role of IT Operations & AI Support Specialist. The programme combines technical IT training, AI literacy, German workplace language development and career coaching in a blended learning format. It is designed for people with a migration or refugee background seeking to build sustainable careers in Germany’s IT sector. The program is funded until December 2028 with the first cohort planned for launch in summer 2026. Purpose of This Call Kiron’s learning design team does not have in-house IT expertise at the level required to develop technically sound and up-to-date curriculum content for Skill IT Up. We are therefore seeking an experienced external IT Subject Matter Expert (SME) to provide specialist guidance and input throughout the learning design process. The SME will work closely with our Senior Learning Designer and, where relevant, with the Senior Program Manager and Career Development Specialist, to ensure the programme content is accurate, current and aligned with real-world expectations in the German IT market. About the Role Hours of consultation: approximately 40 hours Duration: June 1 – August 31, 2026 Budget: approximately €75/hour Scheduling: exact phasing and distribution of hours will be agreed in coordination with the Senior Learning Designer and Senior Program Manager. Your Tasks 1. Curriculum Review and Technical Validation Review and provide expert feedback on the programme structure, learning objectives, and content across three sequential phases: IT fundamentals and AI literacy, IT operations specialisation, and cloud fundamentals. Validate the technical accuracy and labour market relevance of proposed content areas, including IT support fundamentals, cloud operations, and AI-assisted IT workflows. Advise on appropriate depth and sequencing of technical topics for an intermediate-level learner audience. Recommend relevant free or low-cost learning resources, tools, and platforms (e.g. DataCamp, Microsoft Learn, Coursera for Impact). 2. Content Development Support Provide input to the Learning Designer for the development of learning content, activities, assessments and scenario-based exercises. Review storyboards and digital learning materials prior to production. Advise on the integration of AI literacy and AI-assisted operations content alongside core IT support topics. 3. Quality Assurance Review completed learning modules for technical correctness and practical relevance. Provide structured written feedback and suggest revisions as needed. Participate in coordination meetings with the learning design team as required. Your Profile Essential experience and skills Demonstrable professional experience in IT operations, IT support, or a closely related technical field Sound, up-to-date knowledge of IT tools, platforms, and workflows relevant to the target role (IT support, cloud operations, AI-assisted operations) Experience in or familiarity with the German IT job market Ability to explain complex technical topics clearly and accessibly for learners at an intermediate level Good written and spoken English, German language skills are an asset Willingness to collaborate closely with a learning design team and provide structured, actionable feedback Nice-to-have Experience working with or for people with a migration or refugee background Familiarity with blended or digital learning environments Knowledge of relevant certifications such as CompTIA A+, Microsoft AZ-900, or similar Experience with AI tools used in IT operations or support contexts Our Offer Are you ready to Join our mission? Please attach your proposal to your application. You can upload your document in the "other" section of the application form. How to Submit a Proposal Your proposal should include: A short cover letter or statement of interest (max. 1 page) explaining your relevant experience and approach A CV or professional profile, including relevant references or examples of prior work Your proposed hourly or daily rate, noting that the hourly budget available is between 75 - 88€. A note on your availability between June and August 2026 Please note: any contractual relationship resulting from this call will be governed exclusively by the terms and conditions of Kiron Open Higher Education gGmbH. The general terms and conditions of proposers are expressly excluded, regardless of whether they are referenced in the proposal or accompanying documents. Kiron is committed to empowerment and inclusion and continuously works to create a diverse, safe and inclusive environment. We welcome proposals from people of all backgrounds - regardless of cultural and societal background, gender, age, religion, worldview or sexual orientation. Why Volunteer About us Since 2015, Kiron has been at the forefront of offering accessible, innovative educational solutions to refugees and underserved communities globally. With a comprehensive digital platform, Kiron Campus, we have supported over 100,000 learners with skills essential for the labour market, fostering academic, professional, and personal growth.

Responsibilities

Provide technical expertise to develop and validate a digital upskilling curriculum for IT Operations and AI Support Specialists. Review learning modules, suggest technical resources, and ensure content aligns with the German IT labor market.