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Call Handler at Sanctuary Supported Living
Stockport SK8 6RL, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

25 Aug, 25

Salary

13.22

Posted On

25 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sanctuary, Customer Service Skills, Databases, Information Systems, Numeracy, Adjustments

Industry

Outsourcing/Offshoring

Description

SKILLS AND EXPERIENCES:

  • Previous experience working in a similar role
  • Excellent customer service skills
  • Excellent communication and listening skills
  • Strong organisational skills, with the ability to work to deadlines and targets
  • Basic knowledge of information systems and databases
  • Literacy and numeracy equivalent to at least GCSE Grade C English and Maths
Responsibilities
  • Undertaking responsive and proactive call handling duties
  • Responding to emergency calls from customers
  • Updating and maintaining data systems and customer records
  • Delivering a high quality standard of service to customers
  • Hybrid working after 6 months