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At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
Calvin Klein is searching for an innovative Flagship Store General Manager to guide our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an entrepreneurial approach, capable of leading a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein.
In this key leadership role, you will drive store profitability, deliver outstanding brand experiences, and cultivate a culture of excellence within your team. You will collaborate cross-functionally with buying, visual merchandising, marketing, and operations teams to elevate Calvin Klein’s presence and influence in one of the most competitive retail markets in the world.

CUSTOMER EXPERIENCE & COMMUNITY ENGAGEMENT

• Champion a client-first culture by driving elevated service standards and personalized shopping experiences
• Leverage CRM tools and storytelling to develop loyal brand ambassadors
• Lead in-store events and local community partnerships to increase Calvin Klein brand awareness and develop authentic relationships
• Cultivate a sense of belonging and hospitality for every customer interaction

QUALIFICATIONS:

• 5+ years of progressive retail leadership experience, with 2+ years leading a high-volume, premium/luxury flagship or concept store
• Shown ability to deliver strong financial results and drive profitability through outstanding team leadership and strategic execution
• Strong business acumen: able to interpret metrics and build action plans around performance
• Dynamic and charismatic leader with strong interpersonal and communication skills
• Passion for fashion, design, culture, and the Calvin Klein brand
• Deep understanding of the NYC market, luxury client expectations, and community building
• Highly adaptable, organized, and hands-on
• Comfortable working a flexible schedule, including nights, weekends, and holidays