Calypso is Canada’s biggest and best waterpark facility. Located in the Eastern Ontario region, halfway between Ottawa and Montreal, it’s the summertime fun place to be!
Candidates must have their own transportation. There is no public transit to the park.
Department: Guest Services - Gates
Availability: Monday to Sunday, various operational hours and holidays
Position Type: Seasonal
Reports To: Supervisor Guest Services

JOB DESCRIPTION:

Bag checkers and scanners are interchangeable roles. Bag check is the first entrance into the park from the parking lot and it is here we must ensure patrons are not carrying any items that are not allowed into the park.
Scanners greet clients at the green entrance gates and verify their tickets or season passes by scanning them on the gates tablets.
Both jobs require BILINGUAL French & English.

SKILLS & ABILITIES:

• Friendly
• Comfortable interacting with people
• Team player
• Trustworthy
• Good communication skills
• Profound understanding of customer service

QUALIFICATIONS & REQUIREMENTS

• Bilingual French and English
• Past experience in a customer service role is an asset

OTHER FUNCTIONS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.

KEY RESPONSIBILITIES:

• Report to assigned work area on time and in compliance with company dress code.
• Greet clients and ask them to open their bags/coolers so you can view the items inside
• Ask the client verbally if they are carrying any alcohol, drugs, sharp objects or glass
• Educate the client if items are found that must be left behind
• Scan the client’s ticket or season pass on the gate tablet at your station
• Verify the ticket. Ensure the season pass picture matches the patron.
• If an error message on the tablet, direct the patron to the Information Booth for assistance.
• Management reserves the right to add or remove duties when circumstances (e.g. Emergencies, change in workload, rush jobs, staff levels, or technical development) arise.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand/or walk for long periods of time throughout the day.
• Must be able to work outdoors in the park at various locations
• Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech.
• Requires occasional kneeling and bending.
• Requires occasional walking, reaching above shoulder, pushing and pulling.
• Requires occasional lifts and carries up to 50 pounds