Camp Rehousing Case Manager at HOMELESS ALLIANCE

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

42000.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Advocacy Skills, Communication Skills, Decision Making, Interpersonal Skills, Time Management, Case Management, Resource Referral, Cultural Sensitivity, Documentation, Client Support, Team Collaboration, Problem Solving, Flexibility, Community Engagement, Transportation, Goal Setting

Industry

Non-profit Organizations

Description

Job Details Job Location: Westtown Resource Center - Oklahoma City, OK Salary Range: $38000.00 - $42000.00 Salary Job Category: Nonprofit - Social Services Description JOB SUMMARY The Building Foundations Family Support Specialist provides service activities, home-based case management, community-based resource referrals and advocacy efforts for participants in Homeless Alliance’s (HA) Building Foundations Permanent Supportive Housing Program. This position is responsible for monitoring participants’ progress and needs, accessing and linking participants to resources and tracking participants who have exited the program. The Building Foundations Family Support Specialist assists tenants in achieving goals as related to HUD grant requirements. RESPONSIBILITIES Provides field based/mobile case management services using evidence-based best practices to persons experiencing long term homelessness. Case management will pursue an engagement process seeking to build a relationship of trust and support and will involve outreach, screening, intake, assessment, individual service plan development, monitoring, linkage to appropriate community resources, follow-up, advocacy, appropriate discharge, tracking tenant outcomes. Maintains precise and accurate documentation of case management services, including client files and entries into the program database (HMIS) for every face to face or telephone contact or collateral contact by the next business day. Assists participants with completing lease agreements and obtaining other supportive documents such as identification, social security cards and so forth as required by leasing agents/property. Assists tenants in accessing and maintaining entitlements and benefits. Assists tenants in achieving goals relating to HUD grant compliance; focuses on meeting the specific needs of each individual or family through tenant-driven ISPs (Individual Service Plan). Participates in Coordinated Case Management with Homeless Alliance co-located partner agencies. Collaborates on supportive activities with Homeless Alliance partners, including employment assistance programs, job readiness training, financial education, and behavioral health services, to meet the person’s needs, preferences, and goals to build upon his/her strengths. Assists tenants with obtaining services and supports to enable the person to pursue housing stability and self-determination. Advocates for needed services and assists tenants in meeting the obligations of tenancy. Transports clients as needed. Establishes and maintains close collaborative working relationship with community resources; attends and participates in appropriate coalition and other community resource meetings. Performs other related duties as required. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment, as well as the homes of clients. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. Qualifications REQUIREMENTS Dedicated to end homelessness in Oklahoma City with a sense of urgency. A high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Strong advocacy skills. Strong writing, reading, listening and speaking communications skills. Ability to set and observe appropriate boundaries with clients. Well-developed decision making skills, attention to detail with a high level of accuracy. Ability to excel in a diverse, collaborative team environment. A high level of interpersonal skills to handle sensitive and confidential Homeless Alliance, client, donor, and employee information and situations. Ability to multi-task and remain calm in demanding and unpredictable situations. Ability to understand various Homeless Alliance operations and procedures. Ability to maintain a professional, customer service-oriented attitude at all times. Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.; able to develop rapport, provide information, and refer with sensitivity to cultural issues. Ability to work and communicate with staff, clients, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertive as situation may demand. A high level of initiative, effort and commitment towards completing assignments efficiently. Excellent time management skills and the ability to work with minimum supervision. Knowledge of community resources available in Oklahoma City. Ability to transport individuals as needed, and travel to various sites and locations daily. Ability to meet a flexible work schedule including evenings and weekends and available on-call for emergencies by telephone and/or cell phone. EDUCATION & WORK EXPERIENCE Undergraduate degree in social work or behavioral science, preferred. Two plus years of previous experience in adult case management. Computer literate; experienced with Microsoft Office (Word, Excel), Outlook, Internet. Valid Oklahoma driver’s license & Proof of Insurance ODMHSAS Case Management Certification and SOAR Training preferred PHYSICAL DEMANDS While performing duties of this job, the employee is regularly required to sit and work at a computer for long periods of time in an office environment and must be able to lift/move weight up to 25lbs. Employee is also required to accept incoming calls. Must be able to review and draft reports, memos, letters, etc. Must have the manual dexterity to manually operate and use a computer. Incumbent must be able to drive in all weather and road conditions. The noise level is quiet to moderate; non-smoking environment. This is a grant-funded position and is contingent upon the availability of federal funds

Responsibilities

The Camp Rehousing Case Manager provides mobile case management services to individuals experiencing long-term homelessness, focusing on building trust and support. Responsibilities include monitoring participant progress, linking to community resources, and assisting with HUD grant compliance.