Purpose
The Campaign Coordinator is responsible for the successful preparation of campaigns, working with Specialists, Partners and Internal Stakeholders and supporting Campaign Managers to ensure individual client requirements are met and JCDecaux standards are adhered to. This role will be reporting to the Delivery Manager.
What you’ll be doing…

Impact

• High attention to detail to provide accurate administration and operational reporting.
• Delivering exceptional customer service by responding to and inputting client posting instructions.
• Working with Specialists, Partners and JCDecaux Operations to ensure all poster shortfalls are proactively investigated and addressed.
• Providing creative and posting instructions for our paper estate for both the print production and operations teams. Working with Campaign Managers to ensure clients requests are adhered to and reported accurately.
• Liaising with operations, print production and other stakeholders to manage the pre campaign lifecycle, including late bookings and special requests, reporting any posting issues to Campaign Management.
• Liaise with Incident Management Team to ensure operational quality is maintained in instances of damaged sites, vandalism etc.
• Monitoring Posting Performance and reporting non-compliance to Campaign Management to escalate.

A little bit about you…
Capabilities

Communication and interpersonal skills

• Confident communication skills when speaking with all levels
• Excellent communication skills both written and verbal

Organisational and administrative skills

• Strong numeracy skills with exceptional attention to detail
• Comfortable using multiple systems in conjunction with each other
• Ability to use Excel to an intermediate level

Motivation

• A self-starter with the ability to prioritise in order to achieve deadlines and maintain clients’ expectations
• Self-motivated and capability to both work alone and be part of a team to support colleagues, share information and improve on best practices
• Previous experience working in a fast paced and deadline driven environment would be an advantage
• The ability to use your initiative and a confident approach to decision making

Qualifications

• Higher education preferable but not essential

A little bit more about us…

• We believe in building a diverse and inclusive culture and positive employee experience.
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers’ problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, were excited to support and develop you throughout you career

Please refer the Job description for details