KEY PRIORITIES

• Manage the end-to-end creative and production process for Youi’s internal shopfront and campaign projects.
• Oversee day-to-day operations of the Campaign Delivery team, including project tracking, WIPs, meeting minutes, and general support.
• Ensure smooth production workflows across channels, meeting deadlines and quality standards.
• Traffic and allocate resources for incoming projects via the project management tool.
• Plan, brief, and manage project delivery timelines, ensuring clear stakeholder communication.
• Maintain and update project management systems with accurate status, feedback, and documentation.
• Facilitate internal meetings, defining agendas, capturing actions, and following up on next steps.
• Support ad-hoc projects and contribute to process improvements and tool enhancements.
• Build strong stakeholder relationships and manage both internal and external collaboration effectively.
• Uphold compliance, manage risks, and ensure legal requirements are met across all projects.

EXPERIENCE & KNOWLEDGE:

• Degree or TAFE qualification in a relevant field, with experience in project management or production. (Desirable)
• Strong understanding of creative production and project management processes.
• Experience delivering marketing communications across multiple media channels.
• Skilled in managing multiple projects, prioritising tasks, and meeting tight deadlines.
• Confident in stakeholder engagement and leading discussions or meetings.
• Collaborative, open to feedback, and comfortable working within a feedback-driven culture.
• Proficient in Microsoft Office suite; experience with tools like Wrike, Monday.com or ClickUp is a plus.
• Detail-oriented with strong problem-solving skills and adaptability.
• Eager to learn, with a proactive, can-do attitude and a passion for creativity.
• Professional, accountable, and aligned with Youi’s values and in-house agency vision.

This role is a 12-month fixed term contract. This role manages the daily operations of the Campaign Delivery Team, overseeing the end-to-end creative and production process to ensure Youi’s communication campaigns are delivered on time and within budget.