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Campaign Ops-Digital Banking-Net & Mobile Banking HO Team at Kotak Mahindra Bank

Thane, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adobe Campaign Classic, Java Scripting, CleverTap, CRMNext, Siebel, SQL, Data Program Techniques, Communication Skills, Problem Solving, Analytical Skills

Industry

Banking

Description

CVM-BIU Department Campaign Operations ( BIU) Location Mumbai Number of Positions 4 Reporting Relationships Chief Manager Position Grade M1/M2 * Person would be responsible for development of Adobe Campaign Classic workflow on a timely basis with precision as per the requirements. * Should be able to coordinate with Campaign Managers/Product on queries raised by them and translate them to Adobe campaign workflows. * Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc. * Should be a Team player with good communication skills & should be able to work under pressure. * Design, develop and execute complex rules using Adobe Campaign including Java scripting. * Monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications and ensure communications are executed correctly. * Manage communication status reporting; define standard delivery reports, and create new adhoc reports using available tools (e.g. SQL, Adobe Campaign). * Analyze key campaign performance metrics and recommend ways to optimize campaign design. * Help drive the migration of existing communications to the Adobe Campaign platform. * Graduate /Post Graduate/MBA/BE with 1-2 years Adobe Campaign Classic experience. Banking experience would be an advantage. * Well versed with Adobe Campaign Classic, Java Scripting, SQL, CRMNext, Siebel, macros, excels functions, etc. * Problem solving attitude. * Analytical skills & ability to quickly understand / anticipate the business requirement and outline the business benefit. * Apply data program techniques and procedures.

Responsibilities

The role involves the development and execution of Adobe Campaign Classic workflows based on requirements, coordinating with Campaign Managers to translate needs into technical workflows, and monitoring/troubleshooting existing communications.