ABOUT US

We’re known for being the country’s most popular rewards program, helping Australian’s get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue’s 2023 and 2024 Most Satisfied Customer award for Rewards Programs.
But, we’re more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

YOUR EXPERIENCE

• Retail and/or loyalty marketing experience desirable
• Braze coding experience essential
• Experience in Adobe Campaign
• Strong understanding of email marketing best practices and lifecycle campaign execution
• Experience building campaigns with personalised and dynamic content
• Comfortable working with targeting logic, segmentation, and data-driven campaign rules
• Experience with QA processes, test sends, and campaign tracking set-up
• Collaboration, Problem Solving and Team Orientated
• Attention to details and process discipline
• Strong organisation and coordination skills
• Ability to manage multiple campaigns with competing deadlines
• Stakeholder communication and expectation setting
• Stakeholder management and relationship building
• Proactive and ability to work with occasional ambiguity

The Campaign Specialist is responsible for the end-to-end execution of targeted partner campaigns across owned digital channels, with a strong focus on personalized email marketing. This role brings campaign ideas to life by translating briefs into tangible, well-executed campaigns using tools such as Adobe Campaign for targeting, segmentation and offer construct, and Braze for campaign creation, personalisation, and launch.
This role requires a mix of stakeholder coordination, marketing operations expertise, and technical hands-on execution, ensuring campaigns are timely, accurate, and effective in reaching the right audience with the right message.
Key Areas of accountability