Job Summary
Assist the campus manager in smooth functioning of the campus by providing administrative support to visitors, students, instructors and other staff of CIMT College. Responsible for the Front Desk Administration, Greeting people coming into Campus, directing them to the appropriate contacts or services, providing general information in person and by phone.
Working Hours- Mon - Wed; 8:45am- 6pm and Saturdays 8.45am to 5.30pm.
Education and Experience
- Completion of secondary school required.
- 1+ years Office Administration Experience
- 1+ years of work experience in administration in the Ontario Career College is preferred
- Versatile Computer Skills required
Skills
- Strong Administrative Skills and Operational Management: Oversee campus operations, student records, class schedules, and compliance with OSAP and MCU regulations.
- Strong Customer Service & Communication Skills: Strong interpersonal skills to interact with students, faculty,
- and external stakeholders.
- Student Services and Student engagement/ Management: Support student inquiries, handle grievances, and
- enhance student experience.
- Technology & Compliance: Proficiency in Microsoft Office, student information systems, and regulatory
- compliance.
- Involvement working independently and in an administration team
- Flexible - ability to adapt to changes
- Flexible to work in schedules as assigned by the Campus Manager
- Should show potential to take up additional tasks
- Strong ability to multi-task is required
- Knowledge and hands on experience of Microsoft Office Suite is must
Duties and Responsibilities reflective but not all inclusive
Customer Service
- Making sure that all the incoming calls are answered and directed in an efficient manner.
- Resolving student concerns related to schedules, fee payments, etc. along with the Campus Manager
- Assisting the students with regards to schedules and coordinating with Scheduling department to make sure the students