We are seeking a proactive, organised, and service-focused Campus Experience and Switchboard Coordinator to lead and manage reception and switchboard operations across our student and commercial campus accommodation receptions.
This is a pivotal role within the Campus Services team, responsible for ensuring a welcoming and professional front-of-house experience for students, guests, and visitors throughout the year. You will oversee the recruitment, training, and performance of both permanent and casual reception staff, manage key service processes, and play an active role in enhancing the overall student and guest experience.
The role also includes responsibility for the University Switchboard, ensuring enquiries are handled promptly and professionally and internal systems are kept accurate and up to date.