FULL JOB DESCRIPTION & PERSON SPECIFICATION

We look forward to hearing from you!

Are you a hard-working, reliable, and experienced facilities professional with a strong understanding of cleaning and a commitment to achieving high standards?
We’re looking for a dedicated Campus Services Officer to join our regional team and help ensure our campus remains a safe, clean, and welcoming environment for students, staff, and visitors.
This is a fantastic opportunity for someone who takes pride in maintaining high standards, thrives in a supervisory role, and enjoys a varied, hands-on position that combines team leadership with day-to-day operational responsibilities.

Reporting to the Senior Campus Services Manager, you will:

• Supervise a team of Cleaners.
• Manage daily cleaning operations, ensuring work is carried out efficiently, to schedule, and to the highest quality.
• Be responsible for maintaining health, safety, hygiene, and customer service standards across your areas of responsibility.
• Provide support for low-level maintenance, including minor repairs, routine inspections, and assistance with Planned Preventative Maintenance (PPM) tasks in collaboration with the Campus Support Technician.

Duties include:

• Supervise, support, and motivate a team of Cleaners to meet service standards, including staff training
• Organise rotas, manage workloads, and monitor staff attendance.
• Conduct cleaning audits and report on standards.
• Perform and oversee deep cleaning duties, Support health and safety practices, including COSHH, manual handling, and infection control.
• Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.
• Handle waste disposal in line with university procedures.
• Deliver excellent customer service to enhance student and staff experience.
• Carry out basic maintenance and assist with compliance-related tasks as needed.

This post is full time working 37.5 hours per week, 08:00 – 16:30, working 5 days over 7, including some weekend cover. Flexibility would be required to meet business needs.