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Camunda Application Support Specialist - VOIS at Vodafone United States
Pune, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Camunda, Java Spring Boot, AWS, Terraform, Analytical Skills, Problem-Solving, Debugging Tools, Monitoring Tools, BPMN, Case Management, Distributed Logging, Correlation IDs, AWS Security Monitoring, Scripting Skills, Unix, Log Aggregation Tools

Industry

Telecommunications

Description
Investigate and resolve incidents reported in Camunda-based applications. Ensure timely and accurate response to issues, maintaining SLA compliance. Monitor application health and proactively respond to system events. Collaborate with development teams during refinement sessions and UAT. Drive operational excellence through documentation and best practice implementation. Analyse system performance and suggest improvements. Maintain and enhance Standard Operating Procedures for support activities. Process analysis using BPMN and case management tools. Minimum 4 years of experience in application support for Java Spring Boot environments. Proficient in AWS cloud services and Terraform for infrastructure automation. Strong analytical and problem-solving capabilities. Comfortable working in rotational shifts, including nights. Experienced with debugging and monitoring tools (Grafana, OTEL). Understanding of BPMN and case management for process-related troubleshooting. Familiar with distributed logging, correlation IDs, and basic AWS security monitoring. Desirable: scripting skills (Bash, Python, Go), Unix familiarity, and exposure to log aggregation tools (Loki, ELK, Splunk). If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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Responsibilities
Investigate and resolve incidents in Camunda-based applications while ensuring timely responses and SLA compliance. Collaborate with development teams and drive operational excellence through documentation and best practices.